ISO/IEC 17020:2012 is a standard that sets up general requirements for bodies performing various kinds of inspections. This standard provides a framework through which all inspection body workers and consumers can be confident in the services being provided to them. The ISO 17020:2012, revised in 2015 and related derivatives were written more stringently than past editions. This closer adherence to other documents in the ISO / IEC 17000 series resulted in more questions and answers being added to the new edition of the standard.
It applies to inspection bodies of type A, B or C, as defined in ISO/IEC 17020:2012. Inspections, testing and certification differ from one another because all three activities have a general approach to assessing or guaranteeing compliance with requirements but inspections require professional judgement and competence in order to verify acceptability against general requirements.
Requirement for ISO/IEC 17020:2012 Certification
Administrative requirements
Requirements for independence, impartiality, and integrity
Confidentiality
Organization and management
Quality system
Personnel
Facilities and equipment
Inspection methods and procedures
Handling of inspection samples and items
Control of records
Inspection reports and inspection certificates
Subcontracting
Complaints and appeals
Cooperation with other inspection bodies
Benefits of ISO/IEC 17020:2012 Certification
Good image of Inspection companies as worldwide providers of Quality inspection services.
Analysis of data as well as perfect record keeping.
Effectiveness, productivity and efficiency in the overall Inspection bodies
Better control for maintenance of tools.
Enhanced level of motivation, co–operation, workmanship and quality alertness including competence
Greater control of procedures and activities throughout Inspection bodies.
High confidence in Inspection data and of personnel performing work.
Savings in terms of time and money due to decrease or removal of the re-inspection / rework etc.
Enlarge client trust as well as market share.
International recognition and credibility.
ISO/IEC 17020:2012 certification required in several areas such as